The MTA has been taking steps to reduce such incidents. These numbers are largely in part due to a 32 percent drop in the number of major incidents from last April, with the number of incidents now matching the fewest since tracking first began in 2015. “With an extraordinarily able team heading our agencies, a dedicated and talented workforce, and substantial investment from the state and city through the Subway Action Plan, we’re seeing real improvements – and know that we still have a long way to go.” “Month after month we’re making progress in giving our customers the system they deserve, allowing them to spend less time in transit and more time with family, friends, and at their careers,” said Patrick Foye, Chairman and CEO of the MTA.
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